DNV Certified ISO 9001:2008 Business Processes

Process               Process Quality Objective

Marketing                     Meeting Customer Needs and Expectations to Exceed Business Plan
                                        and Maximize Customer Satisfaction

Service                          Exceeding Customer Service Requirements to Maximize Customer Satisfaction   

Project Execution       Plan and Execute Projects by Minimizing Project Completion Delays    

Design                           Meeting Customer Needs and Expectations by Maximizing Planned Design
                                        Conformance   

Commercial                 Meeting Internal and External Customer Needs and Expectations by Cost
                                        Improvement and Timely

Corporate                     Fulfillment of Internal and External Customer Needs and Expectations by
                                        Timely and Accurate MIS With Statutory Compliance

Internal Quality            Internal Quality Audit Shall Endeavor to Maximize QMS Improvement